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Technology support
1. The problems of product
If you have any problems in the course of using , you can get touch with our department of technical support
E-mail of technicla support: cnstar001@yahoo.com.cn
Telephone of technical support: 8610 83607599(Beijing)
Urgent technical support: 8610 13301107505,15910835665
2.The promise of service
For the request of the local customers, we will provide the fastest response
Type |
emergency* |
The normal matter* |
Technical consultation |
The time of responsing |
Within 15 minutes |
Within 30 minutes |
Within 1 hours |
The way of contacting |
Telephone,E-mail, Internet |
Telephone, E-mail, Internet |
Telephone,E-mail, Internet |
service |
Long-distance |
Within 15 minutes |
Within 30 minutes |
Within 1 hours |
On site |
Within 12 hours |
Within 24 hours |
Within 24 hours |
Emergency:
There is imfortant affect for the final customers
The normal matter
There is limited affect for the final customers, but we need to send the workers to debug and make sure the normal work.
You can call and consult some information referring to CNStar products
Telephone exchange:8610 60432596 transfer 82
The straight line: 8610 60432596 |
